A Legacy of Leadership, One Legendary Standard
At Fix-It Group, we talk a lot about building leaders.
For Randy Quantarrow and his son Nathan, you can see exactly what that looks like.
Randy, General Manager of Fix-It 24/7 Denver, built his career in the trades around a clear standard. Do the job right. Take care of the customer. Lead by example.
Years ago, he was recognized as a Plumbing Crown Champion through CertainPath, an honor reserved for top-performing technicians who combine technical excellence with a proven, customer-first approach.
This past week, his son Nathan stood on that same stage.
Nathan Quantarrow was awarded Crown Champion at CertainPath’s Spring Expo in Connecticut, one of the industry’s most respected gatherings where contractors from across the country come together to train, compete, and raise the standard of the trade.
Same path. Same standard.
A father and son, both earning it.
A Moment Years in the Making
There’s something different about a moment like this when it’s shared between a father and his son.
Randy knows exactly what it takes to earn that recognition. The discipline. The consistency. The commitment to doing things the right way, even when it’s harder.
Nathan didn’t inherit that title.
He earned it.
And in doing so, he proved that the standard his father built wasn’t just taught. It was lived.
More Than a Title
Within CertainPath, Crown Champion isn’t just about performance. It represents a commitment to a process rooted in education, trust, and doing what’s right for the customer.
It’s about slowing down, understanding the full picture, and delivering real solutions instead of quick fixes.
That philosophy is at the core of how we operate at Fix-It Group.
And it’s the same philosophy that connects Randy and Nathan’s careers.
Leaders Who Build Leaders
Randy’s impact goes far beyond his own achievements.
As GM of Fix-It 24/7 Denver, he’s focused on developing people, building teams, and creating opportunities for others to grow.
Because real leadership isn’t about being the best in the room.
It’s about building people who become the best.
Including your own son.
Nathan represents the next generation of that leadership. Not just following in his father’s footsteps, but stepping into the same standard and raising it even higher.
What It Means for Our Customers
For customers, this story translates to something simple.
Consistency.
When you call Fix-It 24/7, you’re getting someone trained to think differently. To educate. To care. To solve problems the right way.
That doesn’t happen by accident.
It’s built through leadership, reinforced through training, and passed down from one generation to the next.
The Bigger Picture
At Fix-It Group, we believe strong businesses are built by strong people.
The Quantarrow story is a clear example of that.
A father builds a standard.
A son earns it in his own right.
And together, they represent what it means to build leaders who build leaders.